Customer Service

At Living Stones, we are committed to providing you with the highest quality engraved stones available. Upon shipping, we ensure that all items are checked for quality and craftsmanship. In the event that an item does not meet your expectations, we ask that you contact us and we will be glad to help.

Shipping Information

In-stock items usually ship within a few days once an order has been placed. For custom made stones, the order will usually be shipped within 1 to 2 weeks. We ship via UPS.

When you place your order through our secure website, you will receive an email confirmation once your order has been received. Should an item take longer than the usual delivery time, we will notify you.

Privacy Policy

When you place an order through our website, we will ask you to provide personal information. The information we collect is for billing and shipping purposes and will never be sold, leased, or shown to third parties.

Living Stones is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure.

For all of your credit card transactions, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

If you create an account with us, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone you should always choose to log out before leaving a site or service to protect access to your information from subsequent users.